Count on our 24/7 Emergency Support as your lifeline in times of technical crisis. With a guaranteed 30 minute response window, our support team is standing by, ready to provide all the assistance, guidance, and solutions to keep your operations running smoothly, no matter the hour.

Rely on our 24/7 AVL Network Monitoring to keep your audio, video, and lighting systems in top shape. We proactively oversee your equipment, ensuring uninterrupted performance and addressing potential issues before they impact your operations. With our team monitoring your AVL network, you can focus on what truly matters – delivering a production free of technical difficulties.

Trust our 24/7 Critical Systems Monitoring to safeguard your essential AVL infrastructure. We continuously watch over critical components, ensuring their optimal functioning and readiness. With real-time alerts and responsive support, we're your peace of mind, ensuring that your critical systems operate flawlessly day or night.

Our Annual Onsite Survey includes essential AVL system updates, network maintenance, equipment care, audio system testing, lighting optimization, UPS checks, streaming technology updates, projector and display verification, communication system maintenance and a comprehensive Maintenance Report to assess your system's health.

• Critical AVL System Firmware/ Software Updates

• Network Switch firmware Update

• Equipment rack vacuum/ clean up

• Equipment filter maintenance

• Speaker system testing/ verification

• Audio system tune up

• Audio Console Firmware/ Software Updates

• Light fixture test/ check

• Lighting Console/ Software Firmware Updates

• UPS Battery Check

• Streaming Audio/ Video over IP Firmware/ Software Updates

• Projector/ Displays/ LED Wall tests/ verification

• Comm system Firmware/ Software Updates

• EOL Equipment Report

• Archiving of all updated software configurations

• Maintenance Report

Accompanied by the CROWNCARE Maintenance Crew, a System Designer will be present to discuss any additional AVL needs or new projects. We view this as a valuable time to better understand your vision, gain feedback, and collaboratively chart a course for improvement in our systems and services, ensuring we continually enhance your experience.

Unlock cost-effective on-site support. Benefit from skilled technicians who provide expert assistance, maintenance, and troubleshooting, all while enjoying budget-friendly rates.

When you're a member of CROWNCARE, you gain exclusive access to discounted product sales. Elevate your AVL equipment with top-notch gear at prices designed to align with your budget. Our commitment to enhancing your AVL experience extends to providing you with quality products at exceptional value, ensuring you have the tools you need.

As a CROWNCARE member, you'll enjoy privileged access to discounted training opportunities. Our dedication to your success goes beyond just technical support. We're here to help you and your team build the skills you need to excel in your production. With our discounted training, you can harness the full potential of your equipment and stay ahead in the ever-evolving world of AVL technology.