Terms & Conditions
Welcome to Crown Design Group (“we,” “our,” or “us”). By accessing or using our website, services, or communications, you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use our website or services.
1. About Crown Design Group
Crown Design Group provides professional Audio, Video, Lighting, and Networking integration services, as well as ongoing managed support through our CrownCare program. These Terms govern all use of our websites, products, and services, including crowndesigngroup.org, crowncare.help, and related online portals.
2. Use of Our Website
- Use our website and portals only for lawful purposes and in compliance with all applicable laws and regulations.
- Do not attempt to gain unauthorized access to systems, accounts, or networks associated with Crown Design Group.
- Do not copy, modify, or distribute website content without written permission.
- Do not interfere with site security or functionality through malicious activity.
We may suspend or terminate access for violations of these Terms.
3. Quotes, Proposals, and Services
Quotes or proposals are valid for the period stated in the document. Acceptance of a proposal or purchase order constitutes agreement to the associated scope, terms, and payment conditions. Deposits or milestone payments may be required before scheduling work. Delays in payment may result in postponed service or suspension of access to CrownCare support.
4. Managed Services (CrownCare)
CrownCare memberships include the service terms agreed upon at the time of contract. Coverage, response times, and included benefits may vary by tier. Emergency and off-hours support follow the terms in your CrownCare agreement.
We may contact you by phone, email, or SMS for system health, ticket progress, and scheduling. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from texts.
5. Payments
Invoices are due based on the terms listed on each invoice unless otherwise stated in writing. Unpaid balances may incur late fees, service suspension, or collection actions where permitted by law. Accepted payment methods may include ACH, check, or credit card through approved payment platforms.
6. Intellectual Property
All materials, designs, graphics, logos, and written content appearing on our websites or project deliverables are the property of Crown Design Group unless otherwise noted. Do not reproduce or redistribute this material without express written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Crown Design Group is not liable for indirect, incidental, or consequential damages arising out of the use or inability to use our services, website, or communications. Our total liability for any claim related to our services will not exceed the total amount paid by the client for those specific services.
8. Warranties and Disclaimers
All information on our websites and communications is provided “as is” without warranties of any kind. We do not guarantee that our website or online systems will operate uninterrupted or error free. Hardware warranties are governed by manufacturer terms unless otherwise stated in writing by Crown Design Group.
9. Termination
We may terminate or suspend access to our services or online systems at any time, without notice, for violations of these Terms or misuse of our platforms.
10. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes will be resolved in state or federal courts located in Manatee County, Florida.
11. Updates to These Terms
We may update these Terms periodically. The latest version will be posted at /terms-and-conditions, and the “Last updated” date will reflect the most recent revision.
12. Contact Us
Crown Design Group
Email: webmaster@crowndesigngroup.org
Phone: 1-800-941-3470
Website: https://crowndesigngroup.org